Hiring Alert: Fresher Graduates – Service Desk Analyst Role in Hyderabad (Gopanpally)
Table of Contents
Wipro Off Campus Drive 2025 Details:
| Company Website | Visit |
|---|---|
| Job Role | Service Desk Analyst |
| Qualification | BE/B.Tech |
| Experience | Freshers |
| Batch | 2023/2024/2025 |
| Salary | 3-5 LPA(EXpected) |
| Job Location | Hyderabad |
| Last Date | ASAP |
Role Overview: Service Desk Analyst
As a Service Desk Analyst, you will be the first line of support for end users. Your role is critical in ensuring smooth IT operations by resolving technical issues and offering exceptional support.
Key Responsibilities:
Provide first-level support to users via phone, chat, email, or walk-ins
Diagnose and troubleshoot technical issues related to applications, system admin, or network connectivity
Log incidents accurately using the ticketing system and document resolutions
Escalate urgent or unresolved issues appropriately
Maintain excellent customer service and follow service management protocols
Take full ownership of tickets from initiation to resolution
Be flexible to work in a 24×7 support environment with rotational shifts and weekly offs
Who Can Apply?
Freshers or candidates with up to 1 year of experience in a similar role
Any graduate with completed documentation
Candidates with excellent communication skills (verbal & written)
Individuals with basic technical troubleshooting knowledge
Immediate joiners are highly preferred
How to Apply for Wipro Off Campus Drive 2025
- Click the “Apply Now” button below to go to the official company career page.
Select “Apply Online.” - If you’re a new user, create an account.
- Once registered, log in and complete the application form with the required details.
- Upload any requested documents (such as your resume, mark sheet, and ID proof).
- Make sure to enter accurate information throughout the form.
- Double-check all the details before submitting.
- Finally, submit the application form.
Note : Apply the job before link Expires.
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